GreenOps Local Subscription Terms & Conditions
These terms apply to GreenOps Local monthly hosting and support subscriptions, including the Starter, Growth, and Pro plans. By checking the consent box at checkout, you agree to the terms below.
1. Monthly Recurring Subscriptions
GreenOps Local offers monthly recurring subscription plans for website hosting, maintenance, security, and ongoing support. By subscribing, you enroll in an automatically renewing monthly plan.
2. Automatic Renewal
Your subscription automatically renews each month until you cancel. On each renewal date, GreenOps Local will charge the same payment method you used at signup for the next monthly billing period, at the then-current rate for your plan.
3. Authorization to Charge Your Payment Method
By checking the consent box and completing checkout, you authorize GreenOps Local, through its payment processor Stripe, to charge your payment method today and automatically each month until your subscription is canceled. You authorize recurring charges at the rate shown at the time of checkout.
4. Monthly Billing Cycle
Your billing cycle begins on the date your subscription is activated and renews on the same day of each subsequent month. Each billing period is one month. Your first charge covers the month that begins on your activation date.
5. Cancellation
You may cancel future renewals at any time from your account or by contacting us. Cancellation stops future renewal charges. When you cancel, your subscription remains active until the end of your current paid billing period, after which it will not renew. You will not be charged again after cancellation takes effect.
6. Refund Policy
Payments for a billing period that has already begun are non-refundable, except where a refund is required by applicable law. If you cancel, you keep access through the end of the current paid billing period. Refunds for prior billing periods are not provided except where required by law.
7. Failed Payments
If a renewal charge fails, we may retry the charge according to Stripe's retry schedule. If payment cannot be completed, your subscription may be suspended or canceled. You are responsible for keeping your payment method current.
8. Hosting and Support Scope
Each plan covers website hosting, maintenance, security updates, monitoring, and support as described on the pricing page. Custom development work, one-off projects, and third-party service fees are not included in the monthly subscription unless explicitly stated.
9. Content Update Limits
The Starter plan includes up to 2 content updates per month. The Growth plan includes up to 5 content updates per month. Unused updates do not roll over to subsequent months.
10. Pro Plan Unlimited Content Updates
The Pro plan includes unlimited content updates, meaning there is no monthly numeric cap on the number of content update requests. Unlimited does not mean unlimited scope: each content update is a reasonable change to existing website content (text, images, small layout adjustments). New pages, new features, custom development, design rebuilds, and large-scale migrations are not included and may be quoted separately.
11. Third-Party Services
Your subscription does not include fees charged by third parties, such as domain registration, premium plugins, third-party SaaS tools, advertising, or external API usage. You are responsible for any third-party costs.
12. Customer Responsibilities
You agree to provide accurate information, timely access and credentials when needed for support, and to comply with applicable law and our acceptable use standards. You are responsible for the content you publish and for ensuring you have the rights to use it.
13. Service Availability
We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance, internet outages, third-party failures, and events outside our control may cause downtime. We monitor hosted sites and work to restore service promptly.
14. Pricing Changes
We may change plan pricing for future billing periods with reasonable advance notice. Any price change applies to future renewals after notice is given, not to the current billing period you have already paid for.
15. Customer Communications
We may send you transactional messages about your subscription, including receipts, renewal notices, and cancellation confirmations. You may also receive onboarding and support communications related to your service.
16. Subscription Authorization Records
When you subscribe, GreenOps Local records your consent, the terms version you agreed to, the date and time of acceptance, and related technical details (such as IP address and browser information) for the purpose of verifying authorization and responding to billing disputes. These records are retained securely and accessed only by authorized administrators.
17. Billing Disputes
If you believe a charge is incorrect, contact us before filing a dispute. We maintain authorization and service delivery records and can provide evidence to your card issuer if a dispute is filed. Filing a chargeback does not replace your right to cancel future renewals.
18. Intellectual Property
You retain ownership of content you provide. GreenOps Local retains ownership of its software, templates, and proprietary tools. Upon cancellation and full payment, you may request a copy of your website content.
19. Service Termination
We may suspend or terminate a subscription for abuse, non-payment, fraud, or material violation of these terms. If we terminate for our cause, you may receive a prorated refund where required by law.
20. Warranty Disclaimer
The hosting and support services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the service will be error-free or uninterrupted.
21. Limitation of Liability
To the maximum extent permitted by law, GreenOps Local's total liability for any claim arising from your subscription is limited to the amount you paid us in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
22. Changes to These Terms
We may update these terms from time to time. Changes are identified by a new terms version and effective date. Customers who subscribed before a change continue under the terms version they accepted at signup unless a new version is communicated and accepted.
23. Florida Governing Law
These terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes will be resolved in the courts located in Palm Beach County, Florida.
24. Entire Agreement
These Subscription Terms & Conditions, together with the pricing page and any written agreement you sign with GreenOps Local, constitute the entire agreement for your monthly subscription.
25. GreenOps Local Contact Information
If you have questions about these terms, contact us at greenopsapp@gmail.com. Your subscription is governed by the terms version in effect when you subscribed.